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FAQ
For hospitals and clinics

Context,
before the consultation

Our users keep their results, dates and medications in one place — and when they need a clinic, we can point them to you.

Nothing to install on your side — the app link is what your patient sees.

They arrive with a history made somewhere else.

Another country, another lab, another set of units — and often no paperwork at all. In Longetic the result is already there: read from the document, dated, and converted into the units you work in. You are looking at the actual value instead of a recollection.

We know what they still have not done.

Longetic keeps a checkup calendar: what a patient has already had done, set against published screening guidance, and what is coming due. When it comes due, the reminder can point at your lab, your department, your specialist.

People repeat what they can see working.

In Longetic a patient sees what a marker affects and what it did since last time. When their own number moves, the next test stops being a chore — and the reminder to book it lands on someone who already wants to.

Years of results, in one view.

A patient can show you a decade of the same marker instead of last month's printout, in one place, in one set of units.

What that trend means is your call. Longetic organises a record and puts it in plain language. It does not diagnose, does not interpret findings for anyone, and does not replace a consultation.

The clinician view, built with the first clinics.

Today a patient shows you their record. Next is a side of the app that belongs to you: the patients who have shared with you, in one list, with their timeline and their results in your units. It does not exist yet — the clinics we start with decide what belongs on that screen.

It stays a viewer. Access is granted by the patient and can be withdrawn by the patient at any time, and Longetic does not interpret what is on the screen for anyone.

What you get.

In the consultation

The previous result, not a memory of it.
Units already converted to the ones you use.
A history the patient can walk you through.
What you told them, written into their record.

Across the relationship

Patients pointed to you from inside the app.
Reminders that bring them back when something is due.
A co-branded handover they keep opening.
A base that is easier to work with, because it is informed.

None of this asks your clinicians to work differently. It changes what they are handed.

Three steps, and none of them are yours to build.

1

We point patients to you.

Your clinic, your lab, your specialists, from inside the app.

2

They bring their history.

Photographed, read, dated, in your units — on their screen today, on yours as the clinician view lands.

3

The calendar brings them back.

What is due, when, and where to go for it.

What a first pilot looks like.

1

One department, one patient journey.

2

Co-branded handover where patients already leave with paper.

3

Your team decides what the clinician view has to show.

4

We watch it together, and you decide whether to widen it.

If it does not work in one department, it should not be rolled out across a hospital. We would rather find that out with you than sell past it.

The record belongs to the patient.

Patient-held.

The account is the patient's. A clinician sees a record because the patient granted access, and only for as long as the patient leaves it granted.

Not an advertising asset.

Health data is not sold, not shared with advertising or analytics platforms, and not used for targeted advertising.

Portable and deletable.

Patients can request a copy, export it, or have the record deleted.

Your compliance team will have questions specific to this market, and we would rather answer those directly than put a paragraph here.

Start with one department.

support@longetic.com